1-2-1 Support

Facing a brain tumour diagnosis can be overwhelming for patients and their families. That’s why we're committed to providing 1-2-1 support, offering personalised care and a listening ear through our dedicated services:

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1-2-1 Wellbeing Calls

Our dedicated staff team provides welfare calls to ensure you feel supported and informed throughout your journey. These calls are typically about 30 minutes and are designed to:

• Check in on your wellbeing and provide emotional support

• Provide you with a safe space, to allow you to chat freely without judgement

• Offer guidance and answer any questions about available resources

• Connect you with additional services or organisations that can help

Our staff team is committed to ensuring that every patient and family member feels heard, valued, and supported.

 

1-2-1 Peer Support

Navigating a medical journey is easier when you have someone by your side who truly understands. Our trained peer support volunteers have personal experience with similar challenges and are here to:

• Offer a listening ear from someone who has walked a similar path

• Provide practical advice, emotional support, and encouragement

• Help patients and families feel less isolated during difficult times

Our peer volunteers are trained to provide compassionate, confidential support tailored to your needs.

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Counselling

Whilst we don't provide direct counselling services, we work collaboratively with trusted organisations and can guide individuals in making a referral to The Brain Tumour Charity, which offers up to 8 free remote counselling sessions for anyone diagnosed with a brain tumour or their loved ones.

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You don’t have to face this alone. Contact us to learn more or request support. Call 0113 511 8111 or email ybtcsupport@yorksbtc.org.uk.